Write the guidebook before the first guest arrives
Eight out of ten guest messages are the same four questions.
Wi-Fi password, parking, how to get in, and what time is checkout. Answer them once, in writing, and most of the messages stop.
A guidebook also makes an assistant useful: it can only answer from what you wrote down. No guidebook, no answers.
In Rentalhand
- Open Guidebooks and fill Wi-Fi, parking, check-in, checkout and house rules for each property.
- Every guest gets a check-in page with those answers and, when it is time, the door code.
- On Pro, the guest assistant answers routine questions from the guidebook and hands anything about money or safety to you.
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