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Help guide › Cleaner business

Team

Members get a private link that is their login; hours and pay per member.

/cleaners → Team

Each member gets a private link with their jobs, checklists, codes in a time window and photo upload. No app to install. Their link shows it in place with Copy, Open and Text it.

Availability under each member: the days they work, the hours on each of those days (or any time), and time off. Giving someone a clean on a day off, outside their hours or on top of another clean warns you, and the Today list flags it; it never blocks, because you know your team.

Team pay sets how each member is paid: a flat amount per clean, by the hour (from clocking in and out on their job link), or a percent of the clean price. Pick a pay period (weekly, every two weeks or monthly) and it shows each member’s cleans, hours and what they are owed.

A clean still on the clock, with no hours, with a very long shift, or clocked in far from the property (half a mile or more, allowing for the phone’s accuracy) is flagged before you pay; Show cleans lists where each clock in and out happened. Open Show cleans and press Fix hours to set the real start and end.

When you have paid someone, press Mark paid: enter the amount, how you paid (Zelle, Venmo, cash, check, bank transfer or payroll) and an optional note, and text them the summary. Undo removes the record.

  • Team members are part of Crew ($29 a month, three members included, $7 for each additional member). Solo is free for one cleaner.
  • Rentalhand keeps the record; you send the money yourself. Employees must earn at least the local minimum wage for every hour they work, whichever way you pay them.
  • Export pay CSV gives one row per clean with exact minutes and pay for whoever runs your payroll.
  • Clock-in locations come from the member’s phone when they tap, with their permission; a member who declines still clocks in, just without a location, and the Today list flags a clock-in that happened far from the home.
  • Members who add the app to their home screen can turn on notifications there: new jobs, changes and job messages buzz the phone as well as arriving by text or email. Nothing changes on your side.

More in Cleaner business

  • TodayEvery clean you or your team owe, across hosts, your own clients and Rentalhand offers.
  • CalendarEvery clean across every client by month.
  • Clients and client pagesHosts whose turnovers you clean and residential customers, each with a private page.
  • MoneyInvoices from completed cleans, card payments, receipts.
  • Billing modesPer client: draft invoices yourself, or let Rentalhand invoice after each clean, weekly or monthly.
  • Paid in person and receiptsCash at the door is recorded on the task, and the customer gets a receipt instead of a bill.
  • Ratings and "something was missed"Clients rate finished cleans on their page and can send a clean back.
  • Settings and booking pageBusiness details, the invoice footer, the public booking page, reminders and your website.
  • Your websiteA public website for your cleaning business, free on every plan: photos, services and starting prices, client reviews and the booking form.

Something missing? Press “How this works” on any panel in the app, or write to support@rentalhand.com.