rentalhand.

Help guide › Cleaner business

Today

Every clean you or your team owe, across hosts, your own clients and Rentalhand offers.

/cleaners → Today

Turnovers from hosts who linked you, cleans for your own clients and accepted Rentalhand jobs, in one list, with same-day turnovers first. Each card shows the window, the property’s access notes, the checklist, photo upload and Mark complete. Door and lockbox codes appear from two hours before the window until it ends.

Confirm or Decline tells the host you have it. Propose a different time moves the window at once when it still meets the host’s rules, otherwise the host is asked. Report an issue and Found an item send the host damage, missing items or a left-behind item with photos. Clock in and Clock out record hours for the Team tab.

A Rentalhand offer shows the property, the window and the rate; Accept puts the job on your list, Decline passes it on.

  • Rentalhand job offers go to approved pool cleaners on Crew; on Solo the Today list shows your own clients only.
  • Items marked photo-required block Mark complete until the task has a photo.
  • For a client billed after each clean, the card asks Payment for this clean before completion: email an invoice, or paid in person.
  • Opening a host’s private link while signed in offers Add to my account, so that host’s turnovers show here from then on.

More in Cleaner business

  • CalendarEvery clean across every client by month.
  • Clients and client pagesHosts whose turnovers you clean and residential customers, each with a private page.
  • TeamMembers get a private link that is their login; hours and pay per member.
  • MoneyInvoices from completed cleans, card payments, receipts.
  • Billing modesPer client: draft invoices yourself, or let Rentalhand invoice after each clean, weekly or monthly.
  • Paid in person and receiptsCash at the door is recorded on the task, and the customer gets a receipt instead of a bill.
  • Ratings and "something was missed"Clients rate finished cleans on their page and can send a clean back.
  • Settings and booking pageBusiness details, the invoice footer, the public booking page, reminders and your website.
  • Your websiteA public website for your cleaning business, free on every plan: photos, services and starting prices, client reviews and the booking form.

Something missing? Press “How this works” on any panel in the app, or write to support@rentalhand.com.