Help guide › Short-term hosting

Properties

Property cards with the forms for everything that belongs to one property.

Short-term stays → Properties

Add property offers two ways in: Add from Airbnb (Pro) connects your Airbnb account and pulls the listing over, with its calendar kept in sync from then on, or type the property in by hand and connect a calendar later.

Each card opens the property form: details and times, the cleaning guide (checklist, codes, supplies, trash day), the Smart home section for a lock, thermostat or noise sensor, the Climate and noise settings, Extras guests can buy, the static door code switch for the guest check-in page, and guest ID verification.

The cleaning guide is what cleaners see on their task link. Codes are shown to the assigned cleaner only from two hours before the cleaning window until it ends.

For short-term rentals, smart locks, access passes, extras, climate and noise and ID verification are part of Pro, and Core shows a teaser with Upgrade to Pro. A long-term property never needs Pro: its smart lock comes with the landlord lock add-on, $7 per lock per month (see Smart locks for your units).
The search box filters cards by name.

More in Short-term hosting

OverviewToday at a glance: properties, arrivals, upcoming turnovers and net income.
Give access: a door code for a cleaner, contractor or inspectorA code on the smart lock for one visit or a window of days, texted to the person; pick someone you used before with one tap. Pro, with a smart lock.
CalendarEvery reservation and block across platforms, with manual bookings and the stay details.
Pricing & stay rulesSeasonal prices, minimum and maximum stays and check-in rules per date range, sent to connected channels as soon as they are saved.
Cleaning and turnover modesWho cleans after each checkout, how they are told, and what happens when they do not answer.
Messages and the guest check-in pageGuest messages in one inbox, scheduled templates, and the private check-in page each stay gets.
Financials and payout importIncome, expenses and net per property, with platform payouts imported from CSV exports.
MaintenanceRepair requests with vendor, due date and cost, and what cleaners reported from turnovers.
GuidebooksA welcome guide per property that feeds the guest page and your message templates.
Direct booking siteYour own booking page: guests pick dates, pay by card to your bank, and land on the calendar as direct stays. Pro.
Property healthOne list of what needs attention: conflicts, stale feeds, unassigned cleans, alerts.
Host services and plansOptional paid help from Rentalhand, the standing cleaning rate, and what the plans cost for short-term hosts and for landlords.

Something missing? Press “How this works” on any panel in the app, or write to support@rentalhand.com.