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Help guide › Short-term hosting

Property health

One list of what needs attention: conflicts, stale feeds, unassigned cleans, alerts.

Short-term stays → Property health

Overlapping reservations, calendars that failed to sync within the hour, turnovers without a cleaner or past their confirmation deadline, unread alerts (rolled to backup, needs you, time change to approve, guest registered, cleaner report, found item, noise, lease signed or declined), open reports, pending guest orders and due maintenance.

Mark alerts read once handled. Alerts also go to your phone when Alert texts to is set on the Cleaning page.

More in Short-term hosting

  • OverviewToday at a glance: properties, arrivals, upcoming turnovers and net income.
  • PropertiesProperty cards with the forms for everything that belongs to one property.
  • Give access: a door code for a cleaner, contractor or inspectorA code on the smart lock for one visit or a window of days, texted to the person; pick someone you used before with one tap. Pro, with a smart lock.
  • CalendarEvery reservation and block across platforms, with manual bookings and the stay details.
  • Pricing & stay rulesSeasonal prices, minimum and maximum stays and check-in rules per date range, sent to connected channels as soon as they are saved.
  • Cleaning and turnover modesWho cleans after each checkout, how they are told, and what happens when they do not answer.
  • Messages and the guest check-in pageGuest messages in one inbox, scheduled templates, and the private check-in page each stay gets.
  • Financials and payout importIncome, expenses and net per property, with platform payouts imported from CSV exports.
  • MaintenanceRepair requests with vendor, due date and cost, and what cleaners reported from turnovers.
  • GuidebooksA welcome guide per property that feeds the guest page and your message templates.
  • Direct booking siteYour own booking page: guests pick dates, pay by card to your bank, and land on the calendar as direct stays. Pro.
  • Host services and plansOptional paid help from Rentalhand, the standing cleaning rate, and what the plans cost for short-term hosts and for landlords.

Something missing? Press “How this works” on any panel in the app, or write to support@rentalhand.com.